Many opportunities for Canadian small businesses to expand internationally

May 13, 2008

According to Statistics Canada, there were more than 2.3 million small businesses and 2.5 million self-employed Canadians in 2006. UPS recognizes that small businesses play a vital role in the health of the Canadian economy and commissioned the UPS Business MonitorSM Canada to ask Canadian business owners what their outlook is on the future of the economy, future growth for their business, employment issues and other topics.

Conducted by TNS Canadian Facts research group in spring 2007, the survey results showed Canadian small to medium-sized businesses (SMBs) are hesitant to enter the global market. More than a third believed they had enough business in Canada alone, while just under a fifth said they felt they should grow their business domestically before looking to enter the global arena. Only a mere three percent intended to expand internationally.

“This is disconcerting when one considers that SMBs make up 98 percent of Canadian businesses,”said Mike Tierney, President of UPS Canada. “Canada runs the risk of being left behind in the increasingly competitive global market unless there is a shift in the practices of our entrepreneurs to capitalize on the international trade opportunities available to them.”

Business owners identified a number of reasons they were hesitant to expand internationally. Finding suppliers and distributors they could trust was at the top of the list, followed by complex trade barriers and tax structures. However, the study found that companies conducting business internationally are expected to grow at a faster rate than those operating exclusively within Canada.

Despite a reluctance to enter the international market, most Canadian entrepreneurs anticipate significant growth for the Canadian economy and view globalization positively. Only 15 percent of entrepreneurs surveyed viewed globalization negatively, while more than a third considered it to be a positive step. To view the entire UPS Business Monitor, visit

Expanding beyond Canadian borders will be the key to success for many small businesses, and finding the right business partners will be a cornerstone in their strategy. UPS has developed products and services designed specifically for businesses working internationally. UPS prides itself on being a trusted and reliable partner for small and medium-sized businesses and offers shipping and customs solutions that make global shipping easier.


Outsourcing Options

February 28, 2007

Outsourcing has been a buzzword of the tech industry for the past couple of years, but only lately have everyday people realized the issues behind outsourcing. After all, who hasn’t been on hold on a customer service line, only to be transferred to a call center in India? Annoying? Maybe. But at least you get a person on the other end, which is more than can be said for many large companies, who prefer to have their customers press countless buttons and listen to recorded messages instead of getting the help they need.

Whether or not you think outsourcing is a good idea personally, there are many pros and cons to outsourcing some aspect of your business operations. In the hi-tech sector, when tasks can be compartmentalized and distributed, this can work quite well. Your techies in one area in the world are working while your others are sleeping, creating a 24 hour work day. Ideal, right? You get twice as much work done as you normally would, right? Maybe. In fact, many businesses learn quickly that managing geographically diverse work teams can take as much time as doing the tasks themselves. Not to mention the cost of hiring and training these teams.

To address this issue, we have put together a panel discussion, which will take place at Massive 2007. Each of our panelists have a different take on outsourcing: who should do it, how you do it, and the lessons they have learned along the way.

 Have a story or an opinion about outsourcing? Let us know!

Massive hires new sales rep to accommodate for growth

January 24, 2007

It’s great to be able to announce that we have hired a new sales rep, Ryan Fuller. More sales for Massive means more opportunities for us to grow our products and services and provide better solutions for businesses large and small. We’re going to be launching some interesting new initiatives in the next little while, so keep checking back to learn more about how Massive can better your bottom line.

ICTC Gold Sponsor of 2007 Massive Technology Show

January 24, 2007

We are pleased to announce that we have signed on another Gold Sponsor for the 2007 Massive Technology Show. In keeping with their mandate to “create a strong, prepared and highly educated Canadian ICT industry and workforce” the Information and Communications Technology Council (ICTC) will work with the Massive team to ensure the 2007 show attracts the best tech companies out there, with the best solutions, personnel, and expertise for business.

Apple announces iPhone

January 10, 2007

So Apple announced their iPhone today…. hmm…. it looks promising. They have kept with the sleek and stylish look of all the iPods and did away with the keyboards of the Blackberry’s and company.

It runs with OSX and supports widgets as well as other things (and by other things I do mean iTunes – how could they not have this thing be an mp3 as well). I found a link that has many pictures of the presentation made by Apple, take note of the picture that shows Al Gore as a contact in the phone (I’m guessing it’s Steve Jobs phone – what a name dropper ;).  – Check out these pictures and decide for yourself if you like what you see.

 Some have noticed some major downfalls with the iPhone, like The low battery life makes no sense, the whole point of a cell phone is so you can use it to make and recieve calls. Anyhow hopefully Apple will work throught these bugs before releasing it in Canada.

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